Report an Incident

Our People are our Priority.

We're dedicated to creating a workplace where everyone feels safe, supported, and heard.

We encourage you to be proactive in sharing your experiences, whether through incident reporting or feedback.

Why is Incident Reporting important?

  • Understanding what went wrong

  • Gaining insights into potential risks and challenges

  • Building a culture of continuous improvement and shared knowledge

  • Enhancing processes, procedures and safety measures

  • Ensuring that our workplace remains safe and effective for all staff and clients

Your voice matters, and together, we can create an even stronger, more responsive team.

SACARE Incident Management System (SIMS)

Report all other matters via SIMS:

  • Serious Incidents resulting in harm or potential harm for all disability participants

  • Behaviour Tracking (all clients/ participants)

  • Incident resulting in staff injury

  • Incident involving vehicle damage

  • Incident involving property damage

  • Incident involving privacy breach

  • Reporting an OHS hazard or near miss.